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Privacy Policy

1. Information We Collect

When you use our website or services, we may collect:

• Contact Information — name, email address, and phone number when submitted through our contact form or during service onboarding.
• Usage Data — pages visited, time spent, and interaction with our AI chat bot for service improvement.
• Technical Data — IP address, browser type, device information for security monitoring and optimization.

2. How We Use Your Data

Your data is used solely for:

• Responding to your inquiries and service requests
• Delivering purchased digital products and managed services
• Improving our AI agent, security tools, and infrastructure
• Sending service-related communications (not marketing spam)
• Complying with legal obligations under Lebanese law

3. Data Storage & Security

All data is stored on secured infrastructure. We implement industry-standard encryption (TLS 1.3) for data in transit and follow least-privilege access controls for stored data. Logs are retained for a maximum of 90 days unless required for ongoing security incidents.

4. Third-Party Services

We use the following third-party services to operate:

• OpenRouter — AI model inference for our chat assistant
• Spaceship — Web hosting (data stored in shared hosting environment)
• Google (Gmail) — Email delivery for contact forms and product fulfillment

Each third party processes data under their own privacy policies. We do not sell your data to any third party.

5. Data Sharing & Third-Party Disclosure

We do not sell, trade, or rent your personal data. We may share data only when required by law, to protect our rights, or with your explicit consent.

6. Your Rights

You have the right to:

• Access the data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Contact us regarding data handling concerns

7. Cookies

We do not use tracking cookies or analytics cookies. The only local storage used is for the dark/light theme preference. We do not deploy any third-party tracking scripts.

8. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

9. Contact

For privacy-related inquiries, contact us at [email protected].